PM Store shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address specified and keyed in by the Customer but PM Store cannot guarantee any firm delivery time and we shall not be liable for any delay in its delivery services, if the delay has been due to causes beyond the control of PM Store.
Your Order will be delivered to you via the service of a courier service company of our choice. At this juncture, delivery service is extended to Malaysia only. Please allow three (3 to 5) working days for Peninsular Malaysia and five (5 to 10) working days for East Malaysia including Labuan for delivery from date of PM Store’s confirmation of acceptance of an Order within the aforesaid areas unless otherwise notified by PM Store. Please note that it might not be possible for delivery to some locations within the aforesaid areas in certain circumstances. If delivery to some locations is not possible, we may contact you to arrange for delivery to an alternative address.
Delivery Charges will be calculated based on the Order received :-
For order below RM200 per delivery per location
For Order equal or more than RM200 per delivery per location, FREE delivery will be provided within Peninsula Malaysia.
East Malaysia (Sabah, Sarawak including Labuan):
Please contact us for delivery charges.
The Customer is to notify PM Store immediately of a change to his delivery address and contact number.
Where Customer is not available to receive the delivery, a notification card will be left at the delivery address. If delivery is delayed due to the Customer’s undue delay or unreasonable refusal to accept delivery or if the Customer fails or refuses to collect the Products within seven (3) days from the date of first notification, the Order will be deemed void and has no further effect but the Customer shall bear all the relevant cost incurred by PM Store (including but not limited to the delivery cost and administrative charges).
If the Customer is not personally available to accept delivery, a representative may accept delivery on behalf of the Customer provided always that the said representative must be over 18 years of age and capable of receiving the delivery. The Customer or its representative may be required to produce proof of identity on delivery or collection of Products and all deliveries shall be signed off by the Customer or its representative on the delivery invoices (subject to change according to guideline from MOH Malaysia due to pandemic situation) .
Customer is advised to contact PM Store in the event of having difficulty in receiving their order. We will try our best to make sure your order reach you within the shortest period of time in order for you to enjoy our quality products with your loved ones.
Happy Shopping With PM Store